Returns

FAQ related to returning a product to Dish TV for assessment / repair.

How do I return my product to Dish TV?
When returning a product to us for assessment / repair we first recommend that you check our FAQ pages for any support that may assist in the fault you are ...
Wed, 11 May, 2022 at 10:32 AM
Where can I find my serial number?
For most of our devices the serial number can be found on the rear or bottom of your device normally accompanied by a barcode as well.  Please be car...
Wed, 11 May, 2022 at 10:32 AM
I purchased my product from another store can I return direct to Dish TV?
Yes we accept returns that were purchased from another retailer.   How do I return my product to Dish TV All repairs returned to us directly will...
Wed, 11 May, 2022 at 10:41 AM
Is there an assessment fee?
No we do not charge assessment fees for testing reported faults on any of our returns, this applies to all returns inside and outside warranty.  All ret...
Wed, 11 May, 2022 at 10:45 AM