SmartVU Home Support
Enter your search term here...
New support ticket
Check ticket status
Will I have access to TVNZ OnDemand on my A7070 after June 28?
How can I get Spark Sport on my SmartVU+ A7070
Is Netflix available on the SmartVU+ A7070?
How do I connect my SmartVU+ A7070 to the Internet?
What is the "Home Hub"?
See all 9 articles
What is the SmartVU SV11?
Does the SV11 have access to Disney+?
Will I have access to TVNZ OnDemand on my SV11 after June 28?
Where can I buy the SV11?
Does the SV11 have access to Netflix?
See all 9 articles
Freeview On Demand
What is Freeview On Demand?
Is TVNZ leaving Freeview On Demand?
Is Freeview On Demand a free service?
Does Freeview On Demand use my broadband data?
What download speed do I need to stream content for Freeview On Demand?
See all 7 articles
SmartVU SV10 Streaming Device
What is the Freeview Streaming Device - SV10?
Does the SmartVU - SV10 have Disney+?
Will I have access to TVNZ OnDemand on my SV10 after June 28?
Disney+ Error 39:
Disney+ black or buffering screen
See all 21 articles
Freeview A2 Recorder
How do I update the Software Version on my A2 Freeview Recorder?
My A2 is showing the wrong Guide logos for The Edge and The Breeze.
How can I get Spark Sport on my Freeview A2 Recorder
How do I connect the Freeview Recorder to the Internet?
What TV antenna is the New A2 Freeview Recorder compatible with?
See all 22 articles
Freeview Streaming TV
Does Freeview Streaming TV have subtitles?
Do I need UHF antenna or satellite dish to use Freeview Streaming TV?
Can I record using the Freeview Streaming TV app?
Will the Streaming app still have access to TVNZ OnDemand after June 28?
Can I use the Apple TV app with my Android TV device?
How to reset Android TV receiver
How do I cast to Android TV devices?
How to uninstall Android TV applications.
Recordings cut off at the start or end
Can I record what's on Freeview?
How do I set a recording on a 'plus 1' channel?
Duplicate recordings of the same programme
Why cant I record any program at any time on my Recorder?
See all 6 articles
General Freeview UHF Receivers
My signal is good but why does my picture distort?